Frequently asked questions
Popular questions
How do I find product details?
Product size, flavor, ingredient, and allergen details are listed on each product page.
Where do you ship?
Available destinations, delivery timing, and charges are shown at checkout for the selected shipping address.
How do I track my order?
Use the tracking link in your shipping confirmation email to follow an order after it leaves the bakery.
Can I change or cancel an order?
Contact the store as soon as possible. Whether a change is available depends on the order status.
How can I shop for dietary needs?
Review the ingredient and allergen information on each product page before ordering. Contact the store if you need more detail.
Can I send cupcakes as a gift?
Choose a gift-ready product and enter the recipient’s delivery address during checkout.